Elite Hospital Partners

Patient Billing

Billing Support

Ventra is the billing partner of Elite Hospital Partners (EHP) for emergency physician charges. For questions about a statement, insurance processing, payment options or a balance, use the appropriate contact below. Your emergency physician bill may be separate from your hospital bill.

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HospitalsBilling companyPhone
Memorial Health System of Southwest Oklahoma sitesBilling company: Ventra580-470-2224
INTEGRIS Oklahoma hospitalsBilling company: Ventra580-359-2114
EHP Texas hospitalsBilling company: Ventra361-666-5573

Before you call

Have the patient name, hospital, date of service and billing account number available.

Medical records

Neither EHP nor its billing partner stores medical records. For a records request, contact the medical records department of the hospital where you were seen.

Open Billing Support page

Elite Hospital Partners (EHP)

Join EHP

Interested in joining a growing, physician-owned emergency medicine practice? We look for physicians and Advanced Practice Clinicians who value excellent care, teamwork, initiative and an active role in the practice they help build.

Our independent ownership and lean operating structure allow us to put more of what the practice earns back into the physicians doing the work, through higher compensation and profit sharing, without a partnership buy-in or years of waiting to become eligible.

We build stable physician teams who know the hospital, work well with its staff and take responsibility for the department’s performance.

View Opportunities on LinkedIn

Or contact us at info@elitehospitalpartners.com.

Results

Better operations. Measurable change.

Every department starts with different needs. Before services begin, Elite Hospital Partners (EHP) works with hospital teams to assess those needs and design the changes that fit. Our case studies show what we changed and how the department performed afterward.

The process behind the numbers.

We improve performance by changing how the department works: removing bottlenecks, organizing the right teams and improving flow from arrival through disposition. Strong metrics follow from that work. An earlier timestamp or an initial triage encounter alone does not show that a department is working better.

A short time to an initial provider encounter is only one part of the picture. We also look at what happens next: whether evaluation and treatment move forward, how long patients remain in the department and whether they receive a timely disposition.

  • Access and flow
  • Volume and local care
  • People and reliability
  • Documentation and operations

ELITE HOSPITAL PARTNERS

Results Across Four Emergency Departments

Elite Hospital Partners manages emergency departments at community, urban, and high-volume hospitals. The four departments below started from different conditions, and each made its own changes on top of the same operating model. Each site’s figures are its own before-and-after comparison and should be read on their own.

Download Case Study (PDF)

A SOUTHEAST TEXAS COMMUNITY HOSPITAL

Making Patient Flow a Leadership Responsibility

Physician turnover, low morale, and patient-flow problems affected this department. EHP built a dedicated physician team while addressing the arrival routines, boarding, nursing capacity, and service delays that shaped the patient experience. Active site leadership connected encounter-level review with hospital-wide action.

Download Case Study (PDF)

A DOWNTOWN HOUSTON HOSPITAL

Rebuilding EMS Trust and Front-End Patient Flow

This urban ED served a substantial homeless and psychiatric population and had become associated with those services among EMS crews. Long waits, poor flow, and an unstable physician core weakened confidence in its broader capabilities. EHP rebuilt staffing, front-end care, and the pathways through which patients reached the hospital.

Download Case Study (PDF)

A NORTH TEXAS COMMUNITY HOSPITAL

Rebuilding Access through True Pull-to-Full

A low-volume community emergency department had lost the confidence of patients and EMS. Daily visits averaged 22, physician access took 55 minutes, and the combined LWBS/AMA measure was 4.9%. EHP rebuilt the physician team and redesigned how patients entered, moved through, and left the department.

Download Case Study (PDF)

A HIGH-VOLUME OKLAHOMA HOSPITAL

Rebuilding a High-Volume Emergency Department Around Shared Responsibility

This emergency department is now the busiest in the Elite Hospital Partners group and the site with its strongest operational metrics. It averages 183 patients per day, door-to-doctor time is eight minutes, and LWBS averages 0.8%. The turnaround began in 2018 under the physician leadership that now leads EHP. EHP has continued the same management and operating approach since.

Download Case Study (PDF)

Results reflect the individual hospital and period described.